Terms of Service

1. Agreement

By accessing or using the China Supplier Due Diligence platform (“Platform”) operated by Anatta Import & Export Limited (Company Registration No. XXXXX), a company incorporated in Hong Kong (“Anatta365”, “we”, “us”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Platform.

2. Description of Service

Anatta365 provides a technology-assisted supplier due diligence service that analyses publicly available information and submitted documents to produce a structured risk assessment report (“Report”) on a named Chinese supplier. The service includes:

• Automated signal aggregation from public sources.
• Document analysis of supplier-provided certificates and business registrations.
• Independent analyst review and executive commentary.
• Delivery of a confidential PDF Report within 48–72 hours of payment confirmation.

3. Fees & Payment

The fee for a single supplier assessment is USD $197 (or equivalent) per engagement. Payment is due at the time of submission and is processed by our third-party payment provider. All fees are quoted exclusive of any applicable taxes unless stated otherwise.

4. No Refund Policy

As the assessment process begins immediately upon payment confirmation, all fees are non-refundable once an engagement has been initiated. If you experience a technical issue preventing you from receiving your Report, please contact us at support@anatta365.com within 7 days and we will investigate and, at our discretion, reissue the Report or provide a remediation.

5. Delivery

Reports are typically delivered within 48–72 hours of payment confirmation. Delivery times may be extended in cases of incomplete supplier information, public holidays, or exceptional circumstances. We will notify you of any material delay.

6. Acceptable Use

You agree to use the Platform only for lawful purposes and legitimate commercial due diligence. You must not:

• Submit false, misleading, or fraudulent information.
• Use the Platform to harass, defame, or unlawfully investigate individuals.
• Attempt to reverse-engineer, scrape, or exploit the Platform or its outputs.
• Resell or redistribute Reports without our prior written consent.

7. Intellectual Property

All content, methodologies, software, and branding on the Platform are the intellectual property of Anatta Import & Export Limited. Reports are licensed to you for internal business use only. You may not publish, share, or commercialise Reports without our written permission.

8. Limitation of Liability

To the maximum extent permitted by Hong Kong law, Anatta365’s total liability to you for any claim arising out of or in connection with the Platform or any Report shall not exceed the fee paid by you for the relevant engagement.

We are not liable for any indirect, consequential, special, or punitive damages, including loss of profits, loss of business, or reputational damage, even if advised of the possibility of such loss.

9. Governing Law & Jurisdiction

These Terms are governed by the laws of the Hong Kong Special Administrative Region. You agree to submit to the exclusive jurisdiction of the Hong Kong courts in respect of any dispute arising under or in connection with these Terms.

10. Amendments

We reserve the right to amend these Terms at any time. Material changes will be notified to registered users. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.

11. Contact

• Email: support@anatta365.com
• Address: F/RM B27, Shing Lee Commercial Building 8 Wing Kut Street, RM B27, Hong Kong